Running the Operating Cadence

Running Meetings That Produce Decisions

Most meetings fail before they start. How a Chief of Staff structures agendas, drives to a decision, and captures owners and dates every time.

Decide what the meeting is for

Every agenda item should be labeled as one of three types: decide, discuss, or inform. Inform items belong in the pre-read. Discuss items need a question to answer. Decide items need options, a recommendation, and a named decision-maker before the meeting starts.

The facilitation moves that matter

A Chief of Staff facilitating a leadership meeting has a small set of high-leverage moves.

  • Open with the decisions needed today, so the room knows what done looks like.
  • Timebox debate and call the question: restate the options and ask the decision-maker to choose or explicitly defer with a date.
  • Park tangents visibly in a follow-up list rather than letting them consume the agenda.
  • Close the last five minutes by reading back every decision, owner, and due date.

After the meeting

Send a same-day summary: decisions made, actions with owners and dates, and items deferred. Then track the actions to completion; the follow-up is where most organizations leak execution, and it is squarely the CoS's job to plug it.

Put this into practice

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